Who owns mcix?

mcix is owned and operated by Internet Facilitators Limited, the leading provider of colocation services in Manchester. Internet Facilitators established mcix to enable customers to make connections between its two Manchester data centres. It quickly became apparent that there was significent demand amongst the service provider community for connections between Internet Facilitators' data centres and TeleCity Manchester. The network was expanded to accommodate this in March 2005. For more information about Internet Facilitators visit their website: http://www.internetf.co.uk/

Back to top

Why should I connect to mcix?

mcix is the only network that enables service providers to make connections between the three carrier neutral data centres in Manchester. Connections are available at speeds of up to 1 Gigabit per second. The flexible nature of mcix services makes the network ideal for distributing transit or wholesale DSL or for connecting to the public peering VLAN.

Back to top

I want to peer in Manchester - why should I use mcix?

Public peering over mcix enables service providers to interconnect with other users of the mcix network. By adding a VLAN to an existing trunk port or taking a dedicated access port public peering is available at a very low cost. As part of its commitment to helping service providers 10% of the revenue generated from ports with access to the public peering vlan is made available to the mcix peering community in order to facilitate the provision of shared services and user group meetings.

Back to top

Which colocation facilities is mcix present in?

mcix is present in the three carrer neutral data centres in Manchester - IFL1, Kilburn Building, Oxford Road, IFL2, Reynolds House, Manchester Technopark and TeleCity, Williams House, Manchester Science Park. All three sites are connected by our own dark fibre.

Back to top

Do you offer an SLA?

The mcix terms and conditions detail our commitment to maintain an availability of 99.9% across our network. We believe that the level of most SLA compensation is inadequate to make up for the disruption caused by loss of service and for this reason we would rather focus our efforts on ensuring the network remains available at all times. We have arrangements in place with our suppliers to guarantee a maximum four hour response to any problems. Performance statistics for our network are published on our website at http://www.mcix.co.uk/peformance.php so you are free to make your own decision based on our performance rather than a promise.

Back to top

Do you resell transit or other telecommunication services?

No. Internet Facilitators Limited who own and operate the mcix network have always been and will remain independant of internet and telecommunications service providers. The mcix network enables service providers to reach customers regardless of which data centre they are present in.

Back to top

How long does it take to get connected?

Our target is to configure all customer ports within 48 hours. You will of course need to arrange cabling into our network cabinets, and agree to our network terms and conditions.

Back to top

Is the traffic I pass over my port(s) limited?

The only limit is that of the physical interface. We do however recommend that if you reach 65% of your port capacity you upgrade. Because all of our ports are copper this can be done with the minimum of disruption.

Back to top

Is my data secure?

Whichever service you use all of your data is contained within your own VLAN(s) and is completely private and segregated from other customer traffic. In addition if you use the mcix tunnel service you can pass your own VLANs across our network and maintain the security of each of your customers' data.

Back to top